Competitive and Technical Intelligence ToolBox

Global consultancy services provider KPMG and Nasscom today indicated that the Financial Services industry KPO (knowledge process outsourcing) is poised to be worth $5 billion in India by 2010. In a report brought out jointly and released by the Union IT&C Minister, A. Raja, KPMG researchers indicated that while there are various projections of KPO industry that range between $10 billion and $17 billion by 2010, India is well poised to garner about $5 billion worth of financial services business. Read Full Article

The market for KPO or Knowledge Process Outsourcing, which follows the success waves created by ITO (Information and Technology Outsourcing) in the 1980s and the BPO (Business Process Outsourcing) in the 1990s, is expected to touch $10-17 billion by 2010 and India is well poised to grab a major share of the market, a research paper released by the global audit, tax and advisory services group KPMG has revealed. According to Zarrella, in financial services sector alone, the market for KPO is expected to touch $5 billion in the next 2-3 years and this form of outsourcing will extend to other industries in the near future. "KPO may still only represent a small percentage of the total outsourcing market but, with the financial sector demonstrating just what it can be used for, I think that all of these numbers are set to increase exponentially," Zarrella said. Read full report

Sapient Corp, a US-based business consulting and technology services company plans to enter into the knowledge process outsourcing (KPO) sector. According to an article in Thomson Financial News, " Sapient to set up KPO facility in India before November ". According to the article company plans to add 2,000 people to its existing 6,000 strong workforce by the end of 2008.